Frequently asked questions

Troubleshooting · updated 2026-07-10

Frequently asked questions

What is Pyraxis?

Pyraxis is an AI personal assistant that runs entirely on your own computer. Unlike cloud-based AI services, your data stays on your device, giving you a private and secure workspace for automating tasks, analyzing data, managing documents, and getting real work done.


Does Pyraxis require an internet connection?

No. All our AI features run completely offline on your device. An internet connection is only required for downloading Pyraxis, activating your license and when it is tasked to gather information from the web.


Is my data sent to the cloud?

No. Pyraxis is designed to process your data locally on your computer. Your documents, emails, customer information, and business data remain on your device or your service providers.


Can Pyraxis send emails automatically?

No. Pyraxis can draft professional emails and prepare replies, but it will never send an email unless you explicitly approve and instruct it to do so. You always have the final say.


Can Pyraxis access all of my files?

Only if you allow it. You decide which folders, files, and applications Pyraxis can access. You're always in control of what the AI can see and use.


Why does Pyraxis need around 20 GB of disk space?

Pyraxis stores its AI models, application files, and local workspace on your computer. Keeping everything on-device means faster performance, greater privacy, and no dependence on external cloud services.


Is there a limit on how many prompts or tokens I can use?

No. Since Pyraxis runs locally on your own hardware, there are no token quotas or context limits imposed by a cloud provider. Work with large documents and your own data without worrying about usage caps.


Can I use Pyraxis without creating an account?

No. Pyraxis requires an activated license to perform its core AI functions.


How is my license activated?

Each Pyraxis license is linked to a unique Machine ID generated by your computer. After purchasing a license, simply provide your Machine ID, and we'll issue an Activation Code that's securely tied to your device.


Can I transfer my license to another computer?

Yes. If you replace your computer or need to change your device, you can reach out to Pyraxis team and we will assist with the transfer of license to your new device.


Can I transfer my datasets and profile to another computer?

Yes. If you replace your computer or need to move your license, you can download everything — profile, connected accounts, datasets and your assistant's memory — as a single file, then restore it on a new computer so nothing is lost. The knowledge-base index rebuilds automatically after a restore


What operating systems are supported?

Pyraxis currently supports Windows and macOS.


Is Pyraxis suitable for businesses?

Absolutely. Pyraxis is built for professionals and businesses that value privacy, security, and productivity. Whether you're working with customer data, financial information, legal documents, or internal knowledge, everything stays under your control on your own device.


What makes Pyraxis different from cloud AI assistants?

Cloud AI assistants live on someone else's servers and primarily focus on conversation. Pyraxis runs directly on your computer, keeps your data private, and goes beyond chatting by helping you automate workflows, analyze information, and complete real business tasks.